Rental FAQs

How long is a rental for?

Rentals are typically per event with items picked-up on Thursday and returned Monday.

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Items may be picked up at our showroom location in Menomonee Falls or delivered to your venue for a fee. 

Need a  longer rental time? Just ask!

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How do I book a rental?

Feel free to use our online rental reservation cart OR give us a call to reserve over the phone.  You can also set-up an appointment at our showroom to reserve pieces with the help of our stylist. 

A 50% nonrefundable booking deposit is required at the time of booking, along with our rental contract.

Can I view items in person?

Absolutely!  We have a showroom in Menomonee Falls and we welcome guests by appointment.  Reach out to set-up a time to see our full inventory.

How do I retrieve my rental items?

You are welcome to set-up an appointment to pick-up in person at our Menomonee Falls showroom OR, you may arrange delivery to your event location.

What is the cost to have items delivered/picked up?

We do offer delivery services, to one predetermined location and time.  Our standard delivery fee is $250 within 30 miles of 53051 zip code.  

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Late night pickup can be arranged and quoted individually.

Can I change my order or add to it?

Changes to a rental order can be made up until 30 days before the event.  If items are no longer wanted, you can change these out for other items, but deposits made are not refunded.  

What happens if something breaks or goes missing?

Many of our pieces are hand-picked, vintage items.  If something is returned broken or damaged, the charge is 5x the rental cost.  If something is not returned, the fee is 10x the rental cost.  A credit card is held for any incidentals.  (Most wedding insurance policies cover damage/loss to rental items.)

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What do I need to do before returning rented items?

Items should be returned clean, in their original condition in their packaging provided..